FAQs
What does working with your team look like?
Working with our team is simple and seamless. We integrate directly with your preferred EMR and clearinghouse to eliminate any administrative burden on your end. Our billing specialists access everything needed through your EMR, coordinating closely with your team to ensure claims are submitted promptly and accurately—helping you maximize revenue and maintain smooth operations.
Where is your team based?
Our team is based in Chicago, IL, where our mobile wound care practice is alive and thriving. We proudly partner with clinicians across the United States, bringing our wound care billing expertise and practice knowledge to you—wherever you are. Our team deeply understands the mobile model, and our mission is to help your practice grow and excel, just as ours has here in Chicago.
What makes you different from other billers?
​What sets us apart is that we’re more than just billers—we’re practice owners ourselves. Based out of Chicago, our team operates a thriving mobile wound care practice, giving us a unique, firsthand understanding of the challenges and opportunities in this model. We don’t just handle your billing; we guide you through building and sustaining a successful mobile practice. Plus, unlike many billing companies, our team takes care of posting payments—fully included in your billing rates—to ease your administrative workload.
How does pricing work?
Our pricing is based on a percentage of the claims we successfully collect each month—meaning we only get paid when you do. Each month, our billing team provides a detailed report for your review, and payments are conveniently processed via ACH on the 15th of every month.
How do you handle patient payments?
atient statements are sent out monthly, either by paper mail or email—based on your preferred delivery method. Our billing team also manages all patient inquiries, ensuring their questions about billing are handled promptly and professionally so your team can stay focused on patient care.
What other services do you offer?
We offer a range of services designed to support and grow your practice, including credentialing, IVR services, practice development, and marketing services. Our experienced team is equipped to assist with every facet of your business. If you’re looking for a service not listed here, reach out—our team will work with you to find the best way to support you and your practice’s success.